Privacy Policy

1. Introduction

Dr. Ankit Jain's Pediatric Clinic ("we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website drankitjainchildcare.com or use our services.

We comply with India's Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable medical privacy standards.

2. Information We Collect

We may collect the following information:

• Appointment information: Parent's name, child's name, phone number, email address, preferred appointment date/time, and reason for visit.
• Communication data: Messages or queries you send us via the website or phone.
• Usage data: Pages visited, browser type, device information, and IP address (collected automatically via analytics).
• Portal data: Login credentials and health-related information if you use our patient portal.

3. How We Use Your Information

• To schedule and confirm appointments
• To provide medical care and follow-up
• To send appointment reminders and health updates (with your consent)
• To improve our website and services
• To comply with legal and regulatory obligations

We do not sell your personal information to third parties.

4. Medical Information

Any health information you share with us is treated as confidential medical data. It is used solely for the purpose of providing healthcare services and is accessible only to authorised medical staff. We maintain appropriate technical and organisational measures to protect medical records.

5. Data Sharing

We may share your information only in the following circumstances:

• With your consent — for referrals to other specialists
• Legal obligation — when required by law or court order
• Service providers — trusted third-party vendors who assist in operating our website (e.g., hosting providers), bound by confidentiality agreements

6. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience and analyse site traffic. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

7. Data Retention

We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable laws and medical regulations. Appointment data is retained for a minimum of 7 years as required under Indian medical record-keeping standards.

8. Your Rights

Under the DPDP Act 2023, you have the right to:

• Access your personal data we hold
• Correct inaccurate information
• Request deletion of your data (subject to legal retention requirements)
• Withdraw consent at any time

To exercise these rights, contact us at the details below.

9. Children's Privacy

Our services involve children's healthcare. All information about minors is collected with explicit parental or guardian consent. We do not knowingly collect data directly from children under 18 without parental consent.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights: